Vicidial Audio store - Blank - Empty
Topic: Vicidial Audio store shows blank white page empty list
Vicidial is an enterprise class, open source, contact center suite in use by many large call centers around the world. VICIdial has a full featured predictive dialer. It is capable of inbound, outbound, and blended phone call handling.
Vicidial Audio Store:
Issue: audio store Blank
ERROR: sounds_list CENTRAL SOUND CONTROL IS NOT ACTIVE
Follow the below steps to Enable and configure the Audio Store in the vicidial to work properly
Step 1: Enabling the audio store
go to ADMIN--SYSTEM SETTINGS
Central Sounds Control Active : 1
Sounds Web Server : enter your server ip
Active Voicemail Server: select your server from dropdown
Note: if you are accessing your server remotely then enter you Public IP.
Step 2: Audio store folder
Goto ADMIN tab , click on the Audio Store link, as show below