Vicidial Admin and agent manual
Topic: Vicidial Manager and Agent manual PDF book download
VICIdial is an enterprise class, open source, contact center suite in use by many large call centers around the world. VICIdial has a full featured predictive dialer. It is capable of inbound, outbound, and blended phone call handling.
VICIDIAL MANAGER MANUAL -
This manual was written by the creator of VICIDIAL with complete descriptions of all functions that are available to Managers including screenshots of actual VICIDIAL administration screens.
VICIDIAL AGENT MANUAL -
This manual was written by the creator of VICIDIAL with complete descriptions of all functions that are available to Agents including screenshots of actual VICIDIAL agent screens. This is not a manual on the VICIDIAL manager web pages although managers will benefit from reading it/
Vicidial Manual Download
you can get the Latest vicidial Admin and Agent manual from the below link
This is the official VICIdial® Contact Center Manager Manual. Proceeds from the sale of this book go to support the development of the free and open VICIdial project.
Manager / Admin Manual